Design innovation studio

S-mobile . Retail and finance

From the moment it was first launched, S-Mobile has been enthusiastically welcomed by both experts and users. Innovative ecosystem combines modern loyalty program with financial features.

521
Days design work

Starting point

S-Group wanted to modernise their customer loyalty program and make it more human-centric in order to create a shift from seldom usage to repeated encounters in the digital world.

156
Prototypes

Approach

The S-mobile is a digital service and a user experience that uniquely combines a customer loyalty program and mobile banking to create additional value to customers. It also hosts an ecosystem in which the ABC! mobile fueling application is one of the key innovations.

Results

Over 1,2 million downloads in iTunes and Google Play with 600 000 active users and 100 000 daily interactions since 2015.

5
Years co-operation
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